Cancellation Policy
At BZTurk, we value transparency and aim to provide a seamless experience for our users. Please take a moment to understand our cancellation policy to ensure a hassle-free experience:
1. Uninstalling the Browser Extension Does Not Automatically Cancel the Subscription
Uninstalling our browser extension does not equate to cancelling your subscription. To cancel your subscription, you need to follow specific steps outlined in our cancellation process. It's essential to remember that simply removing the extension from your browser will not stop future subscription charges.
2. Even After Cancelling Your Subscription, Auto-Deduction Payments Can Raise Refund Issues
We understand that sometimes unexpected situations may arise. If you've canceled your subscription and still notice auto-deduction payments occurring, don't worry. Please reach out to our support team immediately to address the issue.
In the event of an auto-deduction, raising a refund request is possible, but it's subject to our refund policy. We encourage you to get in touch with our support team promptly, and we'll work to resolve the issue as efficiently as possible.
3. Need Help or Have Questions?
If you have any questions, face difficulties in cancelling your subscription, or need assistance with any aspect of our platform, please don't hesitate to contact our dedicated support team. We're here to help and ensure your experience with BZTurk is smooth and satisfying.
Remember, we're committed to offering you the best service and support. Your satisfaction is our priority. Thank you for being a part of the BZTurk community.
For more details on our cancellation and refund policies, please refer to our comprehensive Terms of Service or contact our support team.