FAQ

FAQs, or "Frequently Asked Questions," are lists of common questions and answers about our extension, subscriptions, payments and customer accounts. They're designed to make it easy for users to find information without needing to contact customer support or sift through lots of documents. FAQs are organized in a question-and-answer format for simplicity.

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What is BZTurk?

BZTurk is a powerful extension designed to enhance the earnings and productivity of Amazon Mechanical Turk workers by automating the task acceptance process using advanced machine learning algorithms.

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To restart the BZTurk MTurk extension, follow these steps:

1. Open your browser and go to chrome extensions.
2. In the search box, type "BZTurk" to locate the extension.
3. Find the information card for the BZTurk extension and click on it.
4. In the bottom right corner of the information card, you will find a toggle button.
5. Disable the extension by clicking on the toggle button.
6. Once disabled, enable the extension again by clicking on the same toggle button.
7. This action should restart the BZTurk extension and restore its functionality.

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Here are the simple steps to locate your MTurk worker ID:

1. Begin by logging into Amazon MTurk.
2. Once logged in, direct your attention to the top left corner of the interface.
3. In this section, you will discover your MTurk worker ID.

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How does BZTurk enhance earnings?

BZTurk automates the task acceptance process using advanced Machine Learning algorithms, allowing workers to efficiently spend more time completing tasks and maximizing their earnings.

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How does BZTurk streamline the workflow?

By automating the task acceptance process, BZTurk eliminates the need for manual task selection, saving workers time and effort. This streamlines the workflow and increases overall efficiency.

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Can I customize BZTurk to match my preferences?

Absolutely! You can customize your filter preferences using our filter settings, such as favorite keywords and favorite requesters, to ensure you receive tasks that align with your interests and expertise.

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Can BZTurk Ensure Higher Earnings?

While BZTurk can optimize your workflow to potentially increase earnings, the actual amount you earn will still depend on how much you utilize the Extensions, your experience, and the quality of tasks available on Mechanical Turk.

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Can I use BZTurk on multiple devices?

Yes, BZTurk is compatible with multiple devices, allowing workers to use it on their preferred devices, such as computers, laptops, or smartphones.

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Can BZTurk work with other Mechanical Turk extensions?

BZTurk is a standalone extension and does not require any additional extensions to function. It may be compatible with other extensions, depending on their specific functionalities.

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Is BZTurk available in multiple languages?

Currently, BZTurk is available in English. Future updates may include support for additional languages.

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Can BZTurk be used by workers from any country?

Yes, BZTurk can be used by workers from any country, as long as they have access to Amazon Mechanical Turk.

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Is BZTurk safe to use?

Yes, BZTurk is safe to use. It is designed to enhance the productivity and earnings of workers without compromising their privacy or security.

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How do I make sure my payment is secure?

At BZTurk, we prioritize the security of your payment details. Utilizing robust encryption and adhering to industry best practices, we ensure a secure payment process managed through a trusted payment gateway.

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How can I make a payment on the BZTurk platform?

1. Log in to your customer portal on the BZTurk platform.
2. Navigate to the subscription section.
3. Click on the subscription ID related to the payment you want to make.
4. Look for the "Pay Now" button and click on it.
5. You will be redirected to Stripe, where the platform will guide you through the payment process.

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Licenses Not Received After Payment. What Should I Do Next?

1. Check Payment Confirmation: Verify that you have received confirmation of your payment. This ensures that the payment was successfully processed.       
2. Review Email Inbox: Look into the email address you provided during the payment. Check both your inbox and spam folder for any communication regarding your licenses.
3. Contact Customer Support: If you still haven't received your licenses, reach out to our customer support team immediately. They can assist and ensure a prompt resolution.

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How can I download my invoices for BZTurk services?

1. Open your customer portal.
2. Navigate to the "Invoice" section.
3. You can find all the invoices that are available.
4. Select the specific invoice you wish to download.
5. Save the selected invoice as a PDF to keep it for your records.

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Can I Cancel My license purchase?

Is there an Option to Cancel the Subscription?
No, there is no option to cancel the license purchase. Because we do not use auto-payment systems, your license renewal will remain active for the duration of the valid period you initially paid for. If you wish to continue using our services after this period, you will need to manually renew your license for the following month.

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Can I change my monthly plan to a yearly plan?

1. Log in to your customer portal.
2. Navigate to the subscription section.
3. view your subscription ID.
4. Check the upcoming or pending invoice details.
5. Click the 'Change Plan' button. Here, you can change the plan type from monthly to yearly or from yearly to monthly based on your needs. 

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Will you send renewal reminders?

Yes, we will send a renewal reminder by email 7–10 days before the end of the month for monthly plans and 15–20 days before the end of the year for yearly plans.